If You Are Receiving this Notice a Class Action Settlement May Affect Your Rights.
The Superior Court of the State of California for the County of Los Angeles
authorized this Notice. You are not being sued.
This is not a solicitation from a lawyer.
- A Settlement has been reached in a class action lawsuit concerning a data incident (the “Data Security Incident”) that was discovered by City of Hope in October 2023, involving files that may have contained Personally Identifiable Information and/or Protected Health Information (“Private Information”).
- The lawsuit is called In re City of Hope Data Security Breach Litigation, Case No. 24STCV09935 (Super. Ct. LA). The lawsuit asserts claims related to the Data Security Incident. The Defendant in the lawsuit is City of Hope National Medical Center and its related entities (collectively “Defendant” or “City of Hope”). City of Hope denies it is or can be held liable for the claims made in the lawsuit. The Settlement does not establish who is correct, but rather is a compromise to end the lawsuit.
- Class Members are all individuals to whom City of Hope sent notice of the Data Security Incident that was discovered in October 2023. The Class specifically excludes: (i) the Judge(s) presiding over the Action and members of their immediate families and their staff; (ii) City of Hope and its subsidiaries, parent companies, successors, predecessors, and any entity in which City of Hope, has a controlling interest; (iii) natural persons who properly execute and submit a Request for Exclusion prior to the expiration of the Opt-Out Period; and (iv) the successors or assigns of any such excluded natural person.
- Settlement Class Members are eligible to receive the following relief: (1) up to $5,000 in reimbursement for Documented Losses consisting of actual documented losses or expenses resulting from the Data Security Incident, and reimbursement for up to four (4) hours of lost time at $25 per hour (“Documented Losses”), or (2) a $100 Cash Payment that will be reduced or increased pro rata based on the money remaining in the Settlement Fund after the payment of attorneys’ fees and expenses, Settlement Administration expenses, Class Representative Service Awards, the costs of monitoring services, and Valid Claims for Documented Losses and California Statutory Cash Payments (“Alternative Cash Payments”). Additionally, Settlement Class Members who are residents of California (who resided in California at any point between September 19, 2023 and January 13, 2026) will be entitled to an additional cash payment (“California Statutory Cash Payment”) in the amount of $250, which may be adjusted on a pro rata basis. Valid Claims for Documented Losses/Alternative Cash Payments and California Statutory Cash Payments may be combined. Additionally, all Settlement Class Members who submit a claim for monetary payment will also automatically receive a code to enroll, at their option, in a medical information protection and credit monitoring service offered through CyEx. The Settlement Administrator will post additional information about the payment amount here. For complete details, please see the Settlement Agreement, whose terms control, available here.
- Your legal rights are affected regardless of whether you act or do not act. Please read this Notice
carefully.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT | |
| SUBMIT A CLAIM FORM | This is the only way you may receive benefits from this Settlement. The deadline to submit a Claim Form is January 13, 2026. |
| EXCLUDE YOURSELF FROM THE SETTLEMENT | You will receive no payment, but you will retain any rights you currently have with respect to Defendant and the issues in this case. You may download an exclusion form here. The deadline to exclude yourself from the Settlement is December 15, 2025. |
| OBJECT TO THE SETTLEMENT | Write to the Court explaining why you do not agree with the Settlement. The deadline to object is December 15, 2025. |
| ATTEND THE FINAL APPROVAL HEARING | You may ask the Court for permission for you or your attorney to speak about your objection at the Final Approval Hearing. The Final Approval Hearing will be held on February 20, 2026 at 9:30 A.M. PT. |
| DO NOTHING | You get no payment and you give up rights. |
- These rights and options - and the deadlines to exercise them - are explained in this Notice. For complete details, please see the Settlement Agreement, whose terms control, available here.
- The Court in charge of this case still has to decide whether to grant final approval of the Settlement. No Settlement benefits or payments will be provided unless the Court approves the Settlement, it becomes Final, following the Effective Date.
This website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Settlement Administrator approved by the Court. This is the only authorized website for this settlement.
| Call | (833) 630-8405 |
| Write | Contact Us |
City of Hope Medical Center c/o Kroll Settlement Administration LLC P.O. Box 5324 New York, NY 10150-5324 |